Vista Immigration Pte. Ltd. ("we", "us") respects your privacy. This policy explains how we handle personal data in line with Singapore’s Personal Data Protection Act 2012 (PDPA).
What we collect
- Contact details you give us, such as your name, email, phone number and messaging IDs
- Information about your immigration situation, such as nationality, pass type, employment, education and family details
- Documents you provide for an engagement, such as passports, certificates and financial records
- Technical data such as IP address and browser type when you use our website
How we use it
- To respond to your enquiry and provide our services
- To prepare and submit applications to Singapore government agencies on your behalf
- To meet our legal obligations, including anti-money-laundering checks
- To improve our website and services
Transfers outside Singapore
Where we transfer data outside Singapore, for example to partners in China or Thailand, we take steps to ensure it receives protection comparable to the PDPA.
Retention and security
We keep personal data only as long as needed for the purpose it was collected or as required by law, and protect it with reasonable security arrangements.
Your rights
You may ask to access or correct your personal data, or withdraw consent for its use, by contacting our Data Protection Officer through our contact page.